Shipping policy

UK delivery

All UK orders are sent with tracked delivery. Orders typically arrive within 8–12 business days. UK delivery is free on orders over £50. For orders under £50, delivery cost is calculated at checkout.

International delivery

We ship internationally. Rates and delivery estimates are calculated at checkout based on your destination. International orders may be subject to customs charges or import duties, which are the responsibility of the recipient.

Tracking

Once your order has shipped, you'll receive an email with your tracking details.

Delays

Delivery times are estimates. If your order hasn't arrived within the expected window, contact us at vvelto001@gmail.com and we'll chase it for you.

Returns

For returns, see our https://zoomies.toys/policies/refund-policy